Disclaimer

1. 1.1
   No medical advice. The content of Health-Tourism.com and its apps — pages, guides, fact sheets, specialty and procedure descriptions, prices, comparison tools, accreditation explanations, patient stories, Provider listings, coordinator messages and AI-assistant answers (together, the “Content”) — is general information about medical tourism. It is not medical advice, diagnosis, treatment, a prescription, a referral or a recommendation of any treatment, Provider or clinician for you, and it is not a substitute for the advice of a licensed healthcare professional who knows your history and has examined you.
2. 1.2
   No clinical relationship. Using the Service, sending an Enquiry, speaking to a care coordinator or the AI assistant, or booking a Package does not create a doctor–patient, nurse–patient or any other clinical or fiduciary relationship between you and Health Tourism Inc. (“HTI”). Our coordinators are not clinicians and do not review your records clinically. A clinical relationship arises only between you and a Provider, under the Provider's terms and the law of its country.
3. 1.3
   Always consult your doctor. Consult your own physician before deciding on any treatment, before travelling for treatment and before stopping, starting or changing any medication or therapy. Never disregard or delay professional medical advice because of something you read or heard on the Service.
4. 1.4
   Emergencies. The Service is not monitored for medical emergencies. If you think you or someone else has a medical emergency, call your local emergency number (for example 911 in the United States, 112 in the European Union, 101 in Israel, 999 in the United Kingdom) immediately.
5. 1.5
   Individual results. Medical outcomes depend on your condition, history, the clinician, the facility, your adherence to instructions and factors nobody controls. No outcome is guaranteed or implied by any Content, review, rating, before-and-after image, statistic or success rate on the Service. Patient stories describe one person's experience.
6. 1.6
   Medical travel risks. Travelling for treatment carries risks in addition to those of the treatment itself, including the risks of long-distance travel after a procedure, differences in clinical and infection-control standards, antibiotic-resistant infections, language and consent practices, medication differences and the difficulty of follow-up, complications management and legal recourse abroad. Public-health authorities publish guidance on these risks[1][2], which you should read.

1. 2.1
   What we are. Health-Tourism.com is an independent AI infrastructure platform for medical tourism operated by Health Tourism Inc.. It introduces patients to Providers and gives them information and tools to compare options.
2. 2.2
   What we are not. HTI is not a hospital, clinic, medical practice, laboratory or pharmacy; does not employ, supervise, credential or control any clinician; is not a licensed medical-tourism facilitator, agent or intermediary in any destination except where a listing or page expressly says that HTI holds a specific authorisation[9]; is not an insurer, travel agent, tour operator, airline, hotel, visa service or law firm; and does not accredit, certify, rank for quality or endorse Providers.
3. 2.3
   Providers are independent. Every Provider is an independent business or professional. Nothing on the Service makes a Provider our employee, agent, partner or joint venturer, and nothing makes us the Provider's agent, except that we collect payments for Packages as the Provider's limited payment collection agent under the Terms. We have no control over, and accept no responsibility for, a Provider's care, services, staff, facilities, prices, availability, conduct, marketing, data handling or compliance with law.
4. 2.4
   Verification has limits. Where we say a Provider's licence or accreditation is “verified”, we mean that on the stated date we found it on the public register of the stated issuing body. We do not inspect facilities, review clinical outcomes, audit staff credentials beyond public registers, or evaluate suitability for you. Accreditation can lapse, be suspended or cover only part of a facility; check the issuer's register yourself before treatment, as our certifications guide explains.
5. 2.5
   No endorsement. Listing a Provider, labelling it “verified”, giving it a quality score, including it in a package, or mentioning it in an article, guide or AI answer is not a recommendation, endorsement, warranty or guarantee of its quality, safety, suitability or results.
6. 2.6
   Compliance badges. Statements on the Service about our own security and privacy practices — for example “HIPAA-aligned”, “GDPR”, “SOC 2” or “SSL” — describe controls we apply or audits we have obtained as stated on the Privacy Policy. They do not mean that HTI is regulated by HIPAA, that any regulator has certified our compliance, or that any Provider shares those controls. Each badge is substantiated by a current report or assessment held by HTI.

1. 3.1
   Accuracy and currency. Content is provided “as is” and “as available”. We make reasonable efforts to keep it accurate, complete and current, and we date our articles and reviews of them, but we make no representation or warranty that any Content is accurate, complete, current, reliable or suitable for your purpose. Content may contain errors or omissions and may be changed or removed without notice.
2. 3.2
   Prices. Prices, price ranges and savings figures are estimates supplied by Providers or compiled from their quotes, exclude items the listing marks as excluded, vary with your clinical situation, the clinician, the materials used, the length of stay and exchange rates, and are not binding until the Provider confirms them in writing after assessing you. Comparative savings against prices in other countries are indicative averages, not guarantees.
3. 3.3
   Availability and timing. Availability of Providers, clinicians, appointments, treatments and Packages changes constantly and is confirmed only by the Provider. Response times shown are historical averages.
4. 3.4
   Statistics and facts. Statistics on the Service come from the sources cited on each page and reflect the date stated there. Medical knowledge, accreditation status, laws and travel rules change; re-check anything that matters before you rely on it.
5. 3.5
   Translations and summaries. The Service is offered in many languages. Translations, including machine translations and medically reviewed translations, are provided for convenience; where a translation differs from the English version, the English version prevails. Plain-English “In short” summaries in our legal documents are guides, not the agreement.

1. 4.1
   Opinions of their authors. Reviews, ratings, testimonials and patient stories express the views and experiences of their authors at the time they wrote them. They are not statements by HTI, not medical information, and not predictions of your outcome.
2. 4.2
   How we handle them. We publish honest reviews, positive or negative, that comply with our Community Guidelines. We do not create or buy reviews, do not pay for or condition incentives on sentiment, do not suppress compliant negative reviews, and label reviews by Provider personnel, their relatives or our staff, consistent with the FTC's rule on consumer reviews[4] and endorsement guides[3] and the EU consumer-protection rules on reviews[5]. A “Verified patient” label means we matched the review to an Enquiry or Booking on the Service or to evidence the reviewer showed us privately; other reviews are labelled unverified.
3. 4.3
   What we cannot do. We cannot verify that every statement in a review is true, that a photo is unedited, or that an experience is typical. Aggregate ratings show how many reviews they are based on; a small number of reviews is a weak signal.
4. 4.4
   Hosted content. Reviews and Provider replies are content supplied by others and hosted by us. To the extent permitted by law, including 47 U.S.C. §230 and the Digital Services Act's hosting provisions[8], we are not liable for them. We act on notices of unlawful content as the Community Guidelines describe.

1. 5.1
   Ranking parameters. Default results are ordered first by relevance to your query (specialty, procedure, destination and filters), then by a quality score weighing verified accreditation status, completeness and recency of the listing, historical response time and reply rate to patients on the Service, and verified-review rating and volume. You can re-sort by price, rating, distance or response time. These are the main parameters and their relative importance, published as the EU platform-to-business regulation[6] and consumer-protection rules[5] require. Your health data is never used to rank or target.
2. 5.2
   Sponsored placement. Positions labelled “Sponsored” or “Featured” and promotional strips are paid advertising by the Provider shown. Payment buys visibility in those labelled positions only; it does not alter the Provider's quality score, verification status, reviews or position in unlabelled results.
3. 5.3
   Our revenue. The Service is free for patients. HTI earns listing and advertising fees from Providers and a commission or service fee on Packages booked through the Service. This is a material connection between HTI and the Providers displayed[3] and the reason we label sponsored placement and keep reviews and verification independent of payment.
4. 5.4
   Awards and “best of” lists. Awards, rankings or “top” lists on the Service or about HTI are described with their source and date. An award is not a certification of quality or safety; our certifications guide explains the difference.

1. 6.1
   An AI system. The assistant available in chat, by voice and on WhatsApp is an artificial-intelligence system and identifies itself as such at the start of each conversation, as Article 50 of the EU Artificial Intelligence Act requires[7]. It is not a person, a clinician or a professional adviser.
2. 6.2
   Limits. The assistant generates answers from our published Content and, if you allow it, your own Enquiries. It may produce inaccurate, incomplete or outdated information and cannot assess your health. Nothing it says is medical, legal, financial or immigration advice, a diagnosis, a recommendation for your case, a binding price or a confirmation of availability. Verify anything that matters with the Provider, your own doctor or the primary source linked on the page.
3. 6.3
   AI-assisted content. Some pages use AI to draft, translate or summarise text. Where they do, the page says so and names the human reviewer who checked it. Medical statements in our guides are reviewed by the clinician named on the page; where the reviewer is marked “sample”, the page is a prototype and should not be relied on.

1. 7.1
   Links. The Service contains links to websites, registers, documents and services operated by third parties for your convenience. A link is not an endorsement. We do not control third-party sites, make no representation about them, and are not responsible for their content, accuracy, availability, security, products, services or privacy practices.
2. 7.2
   Provider content. Listings, photographs, prices, credentials, replies and documents supplied by Providers are the Provider's responsibility. We require Providers to keep them accurate and lawful and we act on reports, but we do not adopt Provider content as our own.
3. 7.3
   Embedded services. Payment processing, messaging (WhatsApp), maps, videos and translation are provided by third parties under their own terms, which govern your use of them.

1. 8.1
   Reliance. You use the Service and rely on any Content at your own risk. To the fullest extent permitted by law, HTI, its officers, directors, employees, agents and licensors are not liable for any loss, injury, illness, complication, death or damage arising from your use of or reliance on the Service or any Content, from any treatment, travel or accommodation, or from any act or omission of a Provider or other third party.
2. 8.2
   The Terms. The exclusions and limitations in Sections 14 and 15 of the Terms of Use apply to this Disclaimer, including the cap on HTI's aggregate liability and the matters that cannot be limited.
3. 8.3
   Your statutory rights. Nothing in this Disclaimer excludes or limits any liability that cannot be excluded or limited under the law that applies to you — including liability for death or personal injury caused by negligence, for fraud, or under non-excludable consumer guarantees in jurisdictions such as the European Union, the United Kingdom, Australia and Canada — or affects your right to complain to a regulator.

1. 9.1
   Changes. This Disclaimer forms part of the Terms of Use and may be updated as Section 20 of the Terms describes. The version and effective date appear at the top of this page; the history is at the end.
2. 9.2
   Contact. Health Tourism Inc., 7 Times Square, 19th Floor, New York, NY 10036, United States · our legal contact form

We keep every published version. Ask us through our legal contact form for a copy of an earlier version or a redline between two versions.